FEB
23rd
Posted by: Tony Wilkinson
A recent article suggested significantly different findings between 2nd party and 3rd party audits against 2 particular clauses. The clauses related to determining customer requirements and the control of externally provided products and services.
Supplier auditors raised several non-conformities against these clauses whereas third party auditors rarely raised any. Should we be surprised by this?
Customers will naturally have more focus on their own requirements and have a higher level of expectation. The supply chain management discrepancy in findings is more concerning. Why do third party auditors not find many issues with this area? Is it that supplier auditors think this clause has more teeth than it actually does? It only looks for criteria for selection, evaluation and re-evaluation of external providers and records as proof. No specific requirements for supplier questionnaires or supplier audits which may be the expectation of supplier auditors.Or could it be that third party auditors are failing to audit thoroughly enough?
